In the following area of journal article Goh (2013) reviews on a study done on plagiarism behavior among undergraduate students in the hospitality and tourism education. Through the study the writer analysers (finds out) types of plagiarism, motivations of behind plagiarism, detection software such as turnitin, activities detected, practical implications. The research was done using 369 undergraduate students completing the bachelors of business program of which 60% international and 40% domestic students while this took place at the blue mountain international hotel and resort managements school in Australia during the year 2011. Those who took part were divided into groups of 1st, 2nd and 3rd year for 3 compulsory core units which are Cross cultural issues in tourism and hospitality, business law, Tourism and hospitality business ethics. The purpose of the research was defining plagiarism identifying reasons for plagiarism and administrative strategies to overcome plagiarism. Some of the data gathered are common types of plagiarism, how it differs among different levels of undergraduates and how to detect software be used to identify and manage plagiarism. Qualntitative qualitative Originality report text match overviews and frequency counts to quantify the content analysis are some of methods the research study gathered to provide information. The scope’s main focus was the importance of understanding plagiarism for the students in the industry. This is beneficiary as not many have analyzed actual behavior and written articles regarding this. The main area of knowledge focused would be the turnitin software. The article audience would be the students and academic educators and faculty staff as this informs on how to prevent plagiarism and also clarifies about the academic code of ethics and the consequences students may have to suffer. The findings were limited as it was only undergraduates in Australia from a single university out of the many, limiting generalization and geographical cultural implications which are impacts for the outcome. The audience that finds this information useful would be the students and educators in the hospitality industry also practical application such as identifying and giving warnings to plagiarism activities carried out. Based on the findings authors led to a conclusion that some of the main findings are teaching academics how to deal with plagiarism among students, preventive measures through education and academic support given, creating awareness among new students while recapping for the old students, having support classes to help students as well as explaining the assessments more. The overall usage of the report in a potential aspect would be an opportunity to conduct a follow up study. While having an actual comparative study including different countries and involving different universities. The article can be utilised by hospitality and tourism industry students, educators and academic staff. The outcomes are useful as a stepping stone to complete further researches on plagiarism and on educating students of the gravity of dishonesty and not giving credits to the original author and a guideline for teachers about the detective software as well as giving them an idea on why students tend to plagiarize as well as giving them statistics so that they can help minimize this among students.
Purpose of the study which the writers are trying to find out was to examine role of formal qualification in career development. The research took place in Scotland. While Questionnaires were sent out to all General Managers of all hotels in Scotland with 50 bedrooms are or more. Which 54 returned answered from the 96 sent out via post, 56%. The results were then categorized under some of these characteristics, 50% of General Managers being between the age of 35 to 44 years. 3:1 ratio of men and women, also 65% are married. Meanwhile average age of becoming a General Manager was 29, 76% had a formal qualification at higher level education or above 38.9% holding HND’s 66%had a Hospitality specific qualification75% had gained experience through work placement period. Aim of study was to examine the role of formal qualification. Mainly primary data was gathered through by sending out postal questionnaires. Scope. Some of the limitations are the primary research adopted notably non-respondents and bias MORE LIMITATIONS? Information only within Scotland so unable to compare Usefulness, To conclude some of the main findings are formal qualifications do facilitate career moves between companies and allows qualified managers to fast track to general manager positions (ref) functional managerial skills are required in particularly sales and marketing also strategic management personal and traditional skills could be enhanced through vocational training. Through practical work experience can be covered through operational and personal skills. Overall recognition and perceived benefits of formal qualifications by both qualified and unqualified managers highlight positive change in attitude. (Ref) Reflection.
This chapter discusses on what have hospitality and tourism researches previously done with regard to the use of social media (Ref). The methodology for this study was publications in relation with social media sites, gathered from Science Direct, EBSCOHost and Google Scholar online data bases. The research grant was funded by the Hong Kong Polytechnic University while two researchers examining 44 articles in eight research streams, three falling under the customers’ perspective while the balance five falling under the suppliers’ perspective. Quantitative data was gathered through monitoring from the years 2007 to 2011, respectively having numbers of media studies starting from two in 2007 and going up to 22 in 2011. The aim of the research was to find out the role played by social media when it comes to decision making when travelling. More of quantitative and primary data was gathered throughout the article. Analyzed full- length articles published in refereed academic journals, mainly in tourism and hospitality fields. Conference articles book views, abstracts, editor prefaces, Internet columns as well as conference reports (Jang & Park, 2011). The area focused on is the role of social media in the travel planning process. A major limitation assessed inclusion of social media. The findings were useful to industry practitioners and academic researchers to obtain understanding of different perceives and on how to utilize and process information on social media. The outcome of the report is that social media is a strategic tool playing a main role in the industry in promotion business management and research functions. Overall use of the finding is not using books and research articles from conference proceedings were not included leaving future analyzers to use all the above sources for further insight, also progression and development aspects can be studied into detail in the future for a better idea on this also considering qualitative content analysis approach to examine various trends. The analysis done is beneficial to industry practitioners and academic researchers to have an understanding on the social media marketing aspect of the industry which is still in its infant stages. The audience both customers and suppliers of this report finds it useful. It breaks down the perspectives of customers into three phases of travel planning process which are pre trip during trip and post trip. The suppliers perspective is broken down to five key applications which are promotion, product distribution, communication, management and research. The findings are very useful when it comes to the competitiveness in the industry and can play a large role when if it is used in the right way as it has become one of the mega trends. These technological concepts can be used to enhance business to business communication and business to customer communication and customer to customer communication in a massive way.